T-12, r. 11 - Regulation respecting the procedure of the Commission des transports du Québec

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35. The Commission holds hearings each time a person concerned indicates he wishes to present observations at a hearing, unless it appears in the record that it is not necessary to resolve the question.
It also holds hearings each time it considers it necessary, whether there are observations or not.
Decision 98-10-27, s. 35.